Employer-Related Questions
For general questions about your STRS Ohio employer account, contact the Employer Reporting Department by filling out this contact form:
Thank You!
Your message has been sent. An employer reporting representative will reply to your message within 1–2 business days.
ESS Password Assistance
If you forget your ESS password or need to reset it, click “Forgot Password” on the ESS login page. If you need to unlock your online account, please contact the Employer Reporting Department at report@strsoh.org.
General email communication with STRS Ohio does not occur on a secure connection, so do not include any confidential information in emails.
The Employer Reporting Education team develops and facilitates employer training on STRS Ohio required reporting procedures. We communicate updates to policies and practices, maintain the employer website with up-to-date information and provide trusted resources such as instruction manuals, fact sheets, workshop workbooks and online education materials.
You can contact the Employer Reporting Education team toll-free at 888‑535‑4050 during business hours. You may also call us directly or email employer_education@strsoh.org.
Patty Gordon
Senior Coordinator
614‑227‑2930
Todd Wolford
Supervisor, Employer Reporting
614‑227‑8659
STRS Ohio does not tolerate any type of fraud, waste, theft or abuse related to STRS Ohio benefits, health care coverage and business or other dealings with the retirement system. STRS Ohio will investigate all credible reports of suspected fraud, waste, theft or abuse and may pursue prosecution or other legal action if it finds evidence that fraud, waste, theft or abuse may have occurred.
Suspected fraud, waste, theft or abuse can be reported by calling the STRS Ohio Fraud Reporting line toll-free at 800‑677‑4038 or by sending the information in an email to LegalDeptFraudHotline@strsoh.org.
STRS Ohio will not retaliate against any person/entity for making a report in good faith. Baseless allegations, made with disregard for truth or accuracy, or frivolous complaints will not be tolerated. People making such allegations may be subject to legal actions by the individuals accused of fraudulent conduct.
Reporting fraud to the auditor of state
The auditor of state office is not a forum for member benefit issues. For questions regarding your STRS Ohio benefits, call us at 888‑227‑7877.
The auditor of state has established and maintains a system for the reporting of fraud, including misuse and misappropriation of public money, by any public office or public official. To make an anonymous complaint, call the auditor of state’s fraud reporting hotline at 866-FRAUD OH (866-372-8364, toll-free), visit the Ohio Auditor of State website or send a letter to Ohio Auditor of State’s Office, Special Investigations Unit, 88 E Broad St., P.O. Box 1140, Columbus, OH 43215. The auditor of state shall review all complaints in a timely manner. Retaliation against employees for filing a complaint is prohibited.